Contact information

At NeatVibeCo, we believe creating a cleaner, more organized home should be entirely effortless—and that includes getting the support you need.

Whether you have a question about our home and garden essentials, need help tracking an order, or want to share your feedback, our dedicated customer care team is always here to elevate your experience.

Get in Touch

 By Phone

  • Contact Phone Number: +1 (951) 631-8110

  • Hotline Service Hours: Monday – Friday, 9:00 AM – 6:00 PM (PDT)

 By Email

  • Customer Support: service@neatvibeco.com

  • We strive to respond to all email inquiries within 12 to 24 hours, Monday through Friday.

Address

  • Company Name: BESKITS CLEANING PRODUCTS LIMITED

  • Business Address: Room 07, 1/F, CORE45, 45 Tsun Yip Street, Kwun Tong, Kowloon, Hong Kong

  • Please Note: Our address is for corporate and administrative purposes only. This is not a retail store or a walk-in service center. For returns, please contact our support team first to receive an authorized RMA label.

Quick Assistance

Before reaching out, you might find an instant solution to your question by visiting our [Frequently Asked Questions (FAQs) Page]. We have comprehensive guides covering shipping times, tracking, and our 30-day return policy.